Questions, concerns, corrections, partnerships, or a media inquiry — reach out and a real person, local to Oswego, will get back to you.
One address for everything — pick the topic below and we'll route it to the right place.
Choose a topic to start an email with the subject filled in for you.
How the platform works, account help, a feature you'd love to see, or anything else on your mind.
Ask a question →Reporters and outlets: request data for a story, an interview, or a walkthrough. Working journalists get free Researcher access.
Pitch a story →See a record that's wrong, outdated, or should be protected? Tell us and we'll review it — no charge, ever.
Report a correction →Nonprofits, tenant advocates, civic groups, libraries, and local businesses — let's work together.
Start a conversation →Something broken or acting strange? Send what you saw (and the page) and we'll get it fixed.
Report a bug →Privacy questions, requests about protected records, or legal matters. We take these seriously.
Get in touch →Port City Radar is an independent, locally-built project — not a faceless company with a ticket queue. We read every message and aim to reply within a couple of business days. There's no phone line or live chat, but email reaches a person who can actually help.
Want to flag a problem with one specific record? The fastest way is the "Report an inaccuracy" link on the record itself in the app — it sends us the exact record along with your note. Open the app →